SHIPPING INFORMATION

Shipping Time: 3~5 Bussiness Days

Note:The shipping time mentioned above is estimated and it may be influenced by distance, holidays, customs policies, political activities, etc.

How does my order get processed?
Our official store and distributors all work with DHL, DPD, UPS, and GLS shipping companies for our deliveries.
All the orders will get dispatched directly from our Poland warehouse within 2 working days.

Do I need to pay for the shipping and taxes/duties?
Kukirin covers all the taxes and duties.

Why shipment delay?
Most cases of delays will be caused by holidays, natural disasters, or carrier delays. If you need any additional help, please contact our customer service.

My order never arrives. What should I do?
If you haven't received your package within the standard delivery times, please follow the steps below.
1. Check the status of your order with tracking number first
2. Contact our customer service immediately for assistance.

Missing items or damaged items?
Please contact us without any hesitation. It would be appreciated that notify us of any missing item or mistake within 3 business days of receiving the order so that we would effectively make it right for you.